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Agency Domain

Communication Agency

Control how your agent sends messages, emails, and outreach on your behalf.

The Communication agency governs how your agent sends messages, composes emails, and conducts outreach. Because communications represent you to other people, this domain deserves careful thought about how much autonomy feels right.

What Communication Covers

Communication actions include sending emails, drafting messages, responding to inquiries, conducting outreach to new contacts, following up on conversations, and sending notifications to collaborators. When your agent sends an email to a client or posts a message in a team channel, that is a communication action.

Oversight Levels

Silent

Your agent communicates on your behalf without asking. It sends emails, responds to messages, and conducts outreach as it sees fit. This can work for routine, internal communications where your agent knows the context well and the stakes are low.

For example, your agent might automatically send a status update to your team summarizing this week's progress, using a format and tone it has learned from your previous updates.

Report

Your agent sends communications and notifies you about what was sent. You get summaries like "I sent a follow-up email to the design team about the deadline change. Here's what I said." You can review the tone and content after the fact and provide feedback for future messages.

Report works for internal or low-stakes communications where speed matters more than pre-approval, but you still want to know what is being said on your behalf.

Approval

Your agent drafts communications and shows them to you before sending. You see the full message and can edit, approve, or reject it. Nothing is sent until you give the green light.

This is strongly recommended for external communications. Emails to clients, outreach to partners, and messages to people outside your immediate team all benefit from your direct review. A poorly worded message can damage relationships in ways that are hard to undo.

When to Use Each Level

Communications are difficult to reverse. Once a message is sent, you cannot unsend it. The recipient has already read it and formed an impression. This makes Communication a domain where higher oversight is generally wise, especially for anything external-facing.

A practical approach is to use Report for internal communications with your own team and Approval for anything that goes to clients, partners, or the public. As your agent learns your voice and communication style, you might expand Report to cover more cases, but many people choose to keep external communications on Approval permanently.